Jul 22, · This paper investigates the relationship of performance appraisals, sociocultural issues, affirmative action (AA), and organizational capabilities in managing diversity and equality in the workplace. Firstly, performance appraisals were found to be a major source of discrimination especially due to raters influence on the actual process Equity — The term “equity” (in the context of diversity) refers to proportional representation (by race, class, gender, etc.) in employment opportunities. The company Slack, for example, uses “Equity” in some job titles (e.g. Senior Technical Recruiter, Diversity Equity Inclusion Lead) Apr 02, · Of course, promoting diversity is not a silver bullet. Increasing employee diversity cannot magically resuscitate a poorly run business or immediately spur disruptive innovation. Cates says that to really model DEI in the workplace, you can’t just hire a diverse workforce; you need to keep diversity and inclusion as a core value of your business
Finally, Evidence That Diversity Improves Financial Performance
After Wall Street firms repeatedly had to shell out millions to settle discrimination lawsuits, businesses started to get serious about their efforts to increase diversity. And the usual tools—diversity training, hiring tests, performance ratings, grievance systems—tend to make things worse, not better.
But as lab studies show, this kind of force-feeding can activate bias and encourage rebellion. However, in their analysis the authors uncovered numerous diversity tactics that do move the needle, such as recruiting initiatives, mentoring programs, and diversity task forces.
They engage managers in solving the problem, increase contact with women and minority workers, and promote social accountability. Some of these efforts make matters worse, not better. People rebel against rules that threaten their autonomy. Businesses started caring a lot more about diversity after a series of high-profile lawsuits rocked the financial industry.
They have also expanded training and other diversity programs. Although the proportion of managers at U. commercial banks who were Hispanic rose from 4. The numbers were even worse in investment diversity in the workplace term paper though that industry is shrinking, which complicates the analysis. Among all U. Even in Silicon Valley, where many leaders tout the need to increase diversity for both business and social justice reasons, bread-and-butter tech jobs remain dominated by white men.
Firms have long relied on diversity training to reduce bias on the job, hiring tests and performance ratings to limit it in recruitment and promotions, and grievance systems to give employees a way to challenge managers. Yet laboratory studies show that this kind of force-feeding can activate bias rather than stamp it out. As social scientists have found, people often rebel against rules to assert their autonomy. Yet this approach also flies in the face of nearly everything we know about how to motivate people to make changes.
Do people who undergo training usually shed their biases? Researchers have been examining that question since before World War II, in nearly a thousand studies. It turns out that while people are easily taught to respond correctly to a questionnaire about bias, they soon forget the right answers.
The positive effects of diversity training rarely last beyond a day or two, and a number of studies suggest that it can activate bias or spark a backlash. Nonetheless, nearly half of midsize companies use it, as do nearly all the Fortune Many firms see adverse effects, diversity in the workplace term paper.
One reason is that three-quarters use negative messages in their training. Another reason is that about three-quarters of firms with training still follow the dated advice of the late diversity guru R.
Roosevelt Thomas Jr. Trainers tell us that people often respond to compulsory courses with anger and resistance —and many participants actually report more animosity toward other groups afterward. Research from the University of Toronto reinforces our findings: In one study white subjects read a brochure critiquing prejudice toward blacks. When people felt pressure to agree with it, the reading strengthened their bias against blacks.
When they felt the choice was theirs, the reading reduced bias. Companies too often signal that training is remedial. The diversity manager at a national beverage company told us that the top brass uses it to deal with problem groups. Managers tend to resent that implication and resist the message. This kind of thing still happens. When we interviewed the new HR director at a West Coast food company, he said he found that white managers were making only strangers—most of them minorities—take supervisor tests and hiring white friends without testing them.
But even managers who test everyone applying for a position may ignore the results. Investment banks and consulting firms build tests into their job interviews, asking people to solve math and scenario-based problems on the spot, diversity in the workplace term paper.
While studying this practice, Kellogg professor Lauren Rivera played a fly on the wall during hiring meetings at one firm. She diversity in the workplace term paper that the team paid little attention when white men blew the math test but close attention when women and blacks did.
Because decision makers deliberately or not cherry-picked results, the testing amplified bias rather than quashed it. Managers made only strangers—most of them minorities—take tests and hired white friends without testing them. There are significant declines among white and Asian-American women—groups with high levels of education, which typically score well on standard managerial tests.
Companies sued for discrimination often claim that their performance rating systems prevent biased treatment. But studies show that raters tend to lowball women and minorities in performance reviews. And some managers give everyone high marks to avoid hassles with employees or to keep their options open when handing out promotions.
This last diversity in the workplace term paper is meant to identify and rehabilitate biased managers. About half of midsize and large firms have systems through which employees can challenge pay, promotion, and termination decisions. But many managers—rather than change their own behavior or address discrimination by others—try to get even with or belittle employees who complain.
We see this a lot in our interviews. Still, most employers feel they need some sort of system to intercept complaints, if only because judges like them. They apply three basic principles: engage managers in solving the problem, expose them to people from different groups, and encourage social accountability for change.
So, if you prompt them to act in ways that support a particular view, their opinions shift toward that view. When managers actively help boost diversity in their companies, something similar happens: They begin to think of themselves as diversity champions. Take college recruitment programs targeting women and minorities. Our interviews suggest that managers willingly participate when invited.
Managers who make college visits say they take their charge seriously. They are determined to come back with strong candidates from underrepresented groups—female engineers, for instance, or African-American management trainees.
Cognitive dissonance soon kicks in—and managers who were wishy-washy about diversity become converts. The effects are striking. Mentoring is another way to engage managers and chip away at their biases. In teaching their protégés the ropes and sponsoring them for key training and assignments, mentors help give their charges the breaks they need to develop and advance.
While white men tend to find mentors on their own, women and minorities more often need help from formal programs.
Yet they are eager to mentor assigned protégés, and women and minorities are often first to sign up for mentors. Once organizations try them out, though, the upside becomes clear. With guidance from a court-appointed external task force, executives in the North America group got involved in recruitment and mentoring initiatives for professionals and middle managers, working specifically toward measurable goals for minorities.
Even top leaders helped to recruit and mentor, diversity in the workplace term paper, and talent-sourcing partners were required to broaden their recruitment efforts.
These changes brought important gains. This began a virtuous cycle. Today, diversity in the workplace term paper, Coke looks like a different company. This February, Atlanta Tribune magazine profiled 17 African-American women in VP roles and above at Coke, including CFO Kathy Waller.
Evidence that contact between groups can lessen bias first came to light in an unplanned experiment on the European front during World War II. The U. army was still segregated, and only whites served in combat roles.
High casualties left General Dwight Eisenhower understaffed, and he asked for black volunteers for combat duty. When Harvard sociologist Samuel Stouffer, on leave at the War Department, surveyed troops on their racial attitudes, he found that whites whose companies had been joined by black platoons showed dramatically lower racial animus and greater willingness diversity in the workplace term paper work alongside blacks than those whose companies remained segregated.
Stouffer concluded that whites fighting alongside blacks came to see them as soldiers like themselves first and foremost. Business practices that generate this kind of contact across groups yield similar results. Take self-managed teams, which allow people in different roles and functions to work together on projects as equals. Such teams increase contact among diverse types of people, because specialties within firms are still largely divided along racial, ethnic, and gender lines.
For example, women are more likely than men to work in sales, whereas white men are more likely to be in tech jobs and management, and black and Hispanic men are more likely to be in production.
Why can mentoring, self-managed teams, and cross-training increase diversity without the backlash prompted by mandatory training? Diversity language in company policy can stress white men out, as researchers at UC Santa Barbara and the University of Washington found when they put young white men through a simulated job interview—half of them for a company that diversity in the workplace term paper its commitment to diversity, and half for a company that did not.
In the explicitly pro-diversity company, subjects expected discrimination against whites, showed cardiovascular distress, and did markedly worse in the taped interview. Rotating management trainees through departments is another way to increase contact.
Typically, this kind of cross-training allows people to try their hand at various jobs and deepen their understanding of the whole organization. But it also has a positive impact on diversity, because it exposes both department heads and trainees to a wider variety of people.
About a third diversity in the workplace term paper U. firms have self-managed teams for core operations, and nearly four-fifths use cross-training, so these tools are already available in many organizations. Though college recruitment and mentoring have a bigger impact on diversity—perhaps because they activate engagement in the diversity mission and create intergroup contact—every bit helps.
Self-managed teams and cross-training have had more positive effects than mandatory diversity training, performance evaluations, job testing, or grievance procedures, which are supposed to promote diversity.
The third tactic, encouraging social accountability, plays on our need to look good in the eyes of those around us. It is nicely illustrated by an experiment conducted in Israel. Teachers in training graded identical compositions attributed to Jewish students with Ashkenazic names European heritage or with Sephardic names African or Asian heritage.
Sephardic students typically come from poorer families and do worse in school. On average, the teacher trainees gave the Ashkenazic essays Bs and the Sephardic essays Ds. The difference evaporated, however, when trainees were told that they would discuss their grades diversity in the workplace term paper peers. The idea that they might have to explain their decisions led them to judge the work by its quality. So Castilla suggested transparency to activate social accountability, diversity in the workplace term paper.
Diversity in the Workforce
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Introduction. Stasis theory is a four-question, pre-writing (invention) process developed in ancient Greece by Aristotle and Hermagoras. Later, the stases were refined by Roman rhetoricians, such as Cicero, Quintilian, and Hermogenes. Working through the four stasis questions encourages knowledge building that is important for research, writing, and for working in teams Equity — The term “equity” (in the context of diversity) refers to proportional representation (by race, class, gender, etc.) in employment opportunities. The company Slack, for example, uses “Equity” in some job titles (e.g. Senior Technical Recruiter, Diversity Equity Inclusion Lead) Sep 18, · For example, in a paper published in June of this year, researchers examined the financial performance of firms listed in DiversityInc’s list of Top 50 Companies for Diversity. They found the companies on the list did outperform the S&P index—but the positive impact disappeared when researchers accounted for the size of the firms
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